Marcin Lesinski
Chemical Tanker Operations Consultant
I help chemical tanker operators reduce port delays and operational losses through hands-on agent training and fleet operations consulting.
30+ years managing chemical tanker operations across the Euro-Asia, Mediterranean, and Arabian Gulf trades. I work directly with your team — on-site, in your offices, anywhere in the world — to fix the operational gaps that are costing you time and money.
What You Get
The Results I Deliver
Faster Port Turnaround
Your agents know exactly what to do before the vessel arrives, during the port stay, and after departure. No more delays from miscommunication or missed procedures.
Fewer Operational Errors
Stowage mistakes, documentation gaps, and compliance issues get caught before they cost you. Your team operates to a clear, consistent standard.
Stronger Agent Network
Every agent in your network performs to the same level — whether they're in Rotterdam, Fujairah, or Singapore. Consistent service, predictable costs.
How I Help
Two Ways to Work With Me
Every engagement starts with understanding your specific situation. I then build a programme around your fleet, your routes, and your team — and deliver it on-site, wherever you operate.
Service 01
On-Site Agent & Operations Training
I fly to your offices and train your people — port agents, vessel operators, commercial ops staff — on the specific procedures, standards, and skills they need to run your operations properly.
- Port agent training — arrival/departure coordination, NOR tendering, DA preparation, customs & immigration
- Operations desk training — cargo suitability, stowage planning, voyage instructions, laytime & demurrage
- New agent onboarding — get newly appointed agents up to your standard from day one
- Refresher programmes — keep experienced teams sharp and aligned with current procedures
Typical engagement: 3–5 days on-site, tailored to your fleet and trade patterns.
Service 02
Operations Consulting & Advisory
I review your operations end-to-end and give you a clear roadmap to fix what's not working. No generic advice — I dig into your actual processes, your actual fleet, and your actual numbers.
- Operational audit — identify bottlenecks, compliance gaps, and cost leaks across your fleet
- Port agent network review — evaluate agent performance, set KPIs, implement SOPs
- Voyage economics — freight calculations, disbursement review, P&L optimisation
- Charter Party compliance — ensure your team executes CP terms correctly and protects your position
Flexible scope: from a focused one-week review to ongoing advisory support.
Case Studies
Real Problems. Real Solutions.
Here are three examples of the kind of operational challenges I solve — drawn from decades of managing chemical tanker operations across some of the world's busiest trade routes.
Reducing Port Delays Across a 25-Vessel Euro-Asia Fleet
Challenge
A chemical tanker operator running 25 vessels on the Euro-Asia trade was experiencing consistent port delays — averaging 8–12 hours per call — due to miscommunication between the operations desk, local agents, and terminal operators. Disbursement accounts were routinely submitted late or with errors, causing payment disputes with agents.
What I Did
Conducted a full review of the operator's port call procedures across 15 key ports. Identified that agents lacked clear pre-arrival instructions and had no standardised reporting format. Delivered 4-day on-site training programmes at the three busiest agency offices (Rotterdam, Fujairah, Singapore), covering NOR tendering, berth planning, DA preparation, and owner reporting standards. Introduced a standardised port call checklist and communication protocol.
Result
Average port delay reduced by 60% within the first quarter. DA error rate dropped from 35% to under 5%. Agent satisfaction scores improved and two underperforming agents were replaced based on the new KPI framework.
Onboarding a New Agent Network for a Growing Fleet
Challenge
A mid-size chemical tanker company expanding from 8 to 18 vessels needed to appoint new port agents across the Arabian Gulf, Indian Subcontinent, and Southeast Asia. The existing operations team had no formal onboarding process — new agents were simply sent an email with basic instructions and expected to figure out the rest.
What I Did
Designed and delivered a structured 3-day onboarding programme covering the company's specific vessel types (stainless steel, 19,000 DWT), cargo handling requirements, documentation standards, and communication expectations. Travelled to six ports over eight weeks to train newly appointed agents face-to-face. Created an agent operations manual for ongoing reference.
Result
All 12 new agents were fully operational within 60 days of appointment. First port calls handled without any documentation or procedural errors. The operations manual became the company's standard reference for all future agent appointments.
Fixing Stowage and Compliance Gaps on a Chemical Tanker Fleet
Challenge
A fleet operator managing coated and stainless steel chemical tankers was receiving repeated charterer complaints about cargo contamination and stowage plan errors. Two vessels had already been placed on charterer watch-lists, risking loss of COA business.
What I Did
Performed a detailed audit of the operations desk's cargo planning process. Found that the team was not consistently checking tank coating compatibility, previous cargo history, or IBC Code segregation requirements before issuing voyage instructions. Delivered a 5-day operations desk training focused on cargo suitability assessment, stowage planning (including MARPOL Annex II and IBC Code), and pre-loading checklists. Introduced a mandatory review step before any stowage plan was sent to the vessel.
Result
Zero cargo contamination incidents in the 12 months following the training. Both vessels removed from charterer watch-lists within 6 months. The operator secured two new COA contracts citing improved operational reliability.
About
Why I Do This
I've spent my entire career inside chemical tanker operations. Not watching from the outside — living it. Every day, for over 30 years.
I started as a Ship's Agent on the quayside in Poland, coordinating vessel port calls, dealing with customs officers at 3am, chasing documentation that should have been ready hours ago. I know what it feels like when the vessel is waiting, the terminal is calling, and the paperwork isn't done.
From there I moved into fleet operations — first managing a handful of vessels, then overseeing 20–30 chemical tankers trading across the entire Euro-Asia route. Stainless steel vessels, 17,000 to 38,000 DWT, carrying some of the most sensitive cargoes on the water. Every voyage, every port call, every stowage plan — I was responsible for making it work.
At ACE Tankers — one of the largest stainless steel chemical tanker operators in the world — I managed operations spanning Northern Europe, the Baltic, Mediterranean, Black Sea, Arabian Gulf, India, Singapore, Japan, and China. I trained agents in their offices. I fixed broken processes. I built the systems that kept the fleet running smoothly.
Now I bring that same experience directly to you. If your agents aren't performing, if your operations desk is making avoidable mistakes, if your port calls are taking longer than they should — I can help. Not with theory. With the practical, hard-won knowledge of someone who has done the job, in the field, for three decades.
Background
Ready to Strengthen Your Operations?
Tell me about your situation — your fleet, your challenges, what you're trying to fix. I'll let you know honestly whether I can help, and exactly how I'd approach it.
Typically responds within 24 hours.